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Non-conformance software

The mai™ Non-Conformity module is engineered to support ISO 9001 and related standards that emphasize structured reporting and corrective action. Whether you’re addressing internal audit findings, supplier issues, or product deviations, our module ensures you have the tools needed to act fast and effectively.

 

Key Features:
  1. User-Friendly Interface

Simplicity drives adoption. The mai™ platform is built with usability in mind—no complex menus or confusing workflows. Frontline employees, supervisors, and quality managers alike can report, review, and respond to non-conformities without needing lengthy training.

And with our mobile app, users can submit reports, upload evidence, and receive alerts on the go, ensuring no delay in addressing critical quality issues.

  1. Real-time Information with Customizable Reports

Gain instant visibility into active, resolved, and overdue cases. Our dashboard offers a clear overview of trends and allows you to generate non-conformance reports tailored to specific departments, sites, or timeframes. This empowers decision-makers to take data-driven actions.

  1. Automated Reporting and Centralized Management

Gone are the days of chasing paper trails. The module automates notifications, task assignments, and escalations—keeping everyone informed and accountable. Plus, centralized data storage makes it easy to access historical records for audits and root cause analysis.

 

Why Choose mai™ Non-Conformance Management Software?

Many organizations rely on spreadsheets, emails, or standalone tools that offer only piecemeal solutions. In contrast, our non-conformance management software is designed to integrate fully with your existing quality management systems and processes.

It doesn’t just help with documentation—it drives action.

  • Trigger corrective actions directly from non-conformance reports.
  • Link issues to audits, inspections, or training gaps.
  • Monitor the status of investigations and ensure timely closure.
  • Maintain a full audit trail for regulatory inspections or internal reviews.

This level of integration means that your non-conformities are not just being tracked—they’re being solved.

 

From Reporting to Resolution: Closing the Loop with Corrective Actions

One of the most powerful aspects of our module is its focus on follow-through. Reporting an issue is just the first step. With mai™, you can initiate and track non-conformance corrective action plans in real-time.

Whether it’s a supplier-related issue or a procedural lapse, assign corrective actions with due dates, responsible persons, and documentation requirements. Automated alerts and reminders help ensure that nothing slips through the cracks.

The mai™ app also enables field teams to log root causes and corrective measures instantly, even offline—syncing the data as soon as the device reconnects to the internet.

 

Real-World Application: A Smarter Way to Manage Quality

Imagine a scenario where your production line flags a defect in a batch of components received from a supplier. Within minutes, a team member logs the issue via the mai™ Non-Conformity module or mobile app. The quality manager is alerted, an investigation is launched, and a corrective action is assigned to the procurement team to conduct a supplier audit.

All updates, evidence, and communication are recorded in the system. By the time your next internal audit rolls around, the entire case—including root cause, resolution, and lessons learned—is available at your fingertips. That’s the power of modern non-conformance report software.

 

Benefits Across the Organization

Implementing mai™’s non-conformance corrective action module delivers tangible benefits for different stakeholders:

  • Quality Managers: Streamlined oversight, better data visibility, and audit readiness.
  • Frontline Employees: Easy reporting tools that encourage participation and accountability.
  • Executives: Data-driven insights into quality performance and risk areas.
  • Auditors/Inspectors: Transparent, traceable records that demonstrate compliance and control.
  • Field Workers: Use of the mai™ app to instantly log and resolve non-conformances during site visits or inspections.

 

Expand Your Capability: Integrated EH&S Suite

The mai™ Non-Conformity module works seamlessly with other mai™ solutions—such as Audit Management, Risk Assessment, and Corrective Actions. This provides an integrated non-conformity management system that supports broader goals like operational excellence and enterprise risk reduction.

When non-conformance events are linked to audits, permits, or contractor performance, your team gains a deeper understanding of systemic risks—and can implement smarter, longer-term solutions.

 

Try It Yourself – Experience Seamless Non-Conformity Management

Words can only tell part of the story. The real value lies in experiencing the mai™ Non-Conformity module firsthand. That’s why we invite you to start your free trial today and explore how our platform—and our mobile app—can transform the way you manage non-conformances.

See for yourself how easy it is to create reports, assign corrective actions, and stay audit-ready—with minimal training and maximum impact.

Start your free trial
📱 Download the mai™ app for mobile convenience

 

Final Thoughts

Managing non-conformities isn’t just about compliance—it’s about building a culture of responsibility, transparency, and continuous improvement. With mai™ non-conformance software, you’re empowered to respond quickly, close the loop efficiently, and learn from every incident.

Whether you’re a small manufacturer or a multinational corporation, our system—and mobile app—can scale with your needs, keeping quality at the heart of your operations.

Start your free trial now and see how mai™ can elevate your non-conformance management to a whole new level.

🚀 Start a trial today and see how our platform can support your safety goals!
📧 info@ehasoft.com | 📞 +353 21 4536034

For more information on how our solutions can help your organization stay ahead, contact us today at www.ehasoft.com.

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